Terms & Conditions

Explore peace of mind in your student housing journey with our clear and concise Terms & Conditions. All of our student accommodation providers ensure transparent guidelines, covering everything from leasing terms to community standards, to create a secure and comfortable living environment for your academic pursuits.

Application and Booking Terms and Conditions

Thank you for considering BGF Real Estate for your accommodation needs. Please carefully review the following terms and conditions related to your application. It is advised to print or save a copy for your reference. These terms apply to all individual and small group applications.

If there is any part of these terms and conditions that you do not understand, please reach out to our property's reservation team for clarification. If accessing the website from locations outside Australia, it is your responsibility to comply with local laws.

General Terms:

These terms apply to all BGF Real Estate properties in Australia and New Zealand.

They are applicable to individual and small group applications made through various channels, including online, in person, over the phone, via email, through an app, via an educational agent, or any other method approved by BGF Real Estate.

Applications are reviewed to ensure compliance with minimum requirements and are considered in accordance with the Equal Opportunity Act 1995, prohibiting discrimination based on various factors.

Upon successful review, a Letter of Offer for accommodation will be sent, outlining the next steps and any required payments to secure your accommodation.

Room rates are for single occupancy unless specified otherwise.

While efforts are made to ensure accuracy, the rates and costs in your Letter of Offer prevail in case of discrepancies.

Applicants under 18 require parental or legal guardian consent for application.

Applicants under 18 must apply to approved Under 18’s properties as indicated on the BGF Real Estate website.

International students aged 17 require permission from their university or college to reside in a BGF Real Estate Property and can only apply to approved Under 18 properties.

Room placement is attempted based on preferences but cannot be guaranteed. Please verify your Letter of Offer.

Cancellation requests must be submitted in writing via email to the reservations team at BGF Real Estate, with applicable penalties as per the cancellation policy in the Letter of Offer.

BGF Real Estate reserves the right to cancel an application if provided information is false or if the applicant fails to comply with the Booking Terms & Conditions.