Privacy Policy

Privacy Policy - BGF Real Estate

Last Updated: 04/02/2024

1. Introduction

At BGF Real Estate, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our student accommodation services. By accessing our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: This includes but is not limited to your name, contact details, date of birth, and government-issued identification for application and booking purposes.

Payment Information: To process payments, we may collect payment card details or other financial information. However, we do not store such information on our servers.

Communication Data: Information provided when you contact us, including emails, chat logs, and customer service interactions.

Website Usage Data: We collect data about your interactions with our website, such as pages visited, time spent on the site, and your IP address.

3. How We Use Your Information

We use the collected information for the following purposes:

Accommodation Services: To process applications, manage bookings, and provide you with our student accommodation services.

Communication: To respond to inquiries, provide updates on applications, and communicate essential information related to your accommodation.

Improvement of Services: To analyze usage data and feedback, allowing us to enhance and customize our services for a better user experience.

Legal Compliance: To comply with legal obligations, including but not limited to anti-discrimination laws and regulations.

4. How We Share Your Information

We may share your information with:

Service Providers: Trusted third-party service providers who assist us in delivering our accommodation services.

Legal Obligations: In response to legal processes or government requests.

Consent: With your explicit consent, when required.

5. Your Rights

You have the right to:

Access and Correct: Access and correct your personal information held by us.

Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

Data Portability: Request a copy of your data in a machine-readable format.

6. Security Measures

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

7. Changes to Privacy Policy

This Privacy Policy may be updated from time to time. The date of the latest revision will be indicated at the top of the policy.

8. Contact Us

For any questions, concerns, or requests related to your privacy, please contact our Privacy Officer via our contact form.

Thank you for choosing BGF Real Estate for your student accommodation needs.